Store Refund Policy
Customer Protection
Refund and Returns Policy
We stand behind the quality of our products. Learn about our commitment to your satisfaction.
Quality Assured
Lab Tested Products
Important Notice
Product Disclaimer
DIY Beauty Lab does not guarantee or make any claims regarding specific results, outcomes, or performance related to any project or application.
Improper handling, storage, or exposure may compromise product integrity. For this reason, items that have been opened or handled after delivery are not eligible for resale.
Please note: Always follow proper storage guidelines and handle products with care to maintain their quality and effectiveness.
Important Notice
Product Disclaimer
DIY Beauty Lab does not guarantee or make any claims regarding specific results, outcomes, or performance related to any project or application.
Improper handling, storage, or exposure may compromise product integrity. For this reason, items that have been opened or handled after delivery are not eligible for resale.
Please note: Always follow proper storage guidelines and handle products with care to maintain their quality and effectiveness.
Quality Assured
Lab Tested Products
30-Day Guarantee
Returns & Refunds
- Eligible Returns
If you are dissatisfied with a product, unopened items may be returned within 30 days of the original purchase date.
- Return Options
- A refund(excluding original shipping costs), or
- An exchangeof equal or lesser value
Authorization Required
All return requests must be approved in advance before any items are sent back. Products returned without prior authorization may not be accepted.
30 Days
Return Window
Refund Processing
Request
Request Submit your return request for approval
Inspection
Item received and inspected for eligibility
Refund
Processed within 2-3 business days
Refunds are issued to the original form of payment whenever possible and are typically processed within 2-3 business days after the returned item is received and inspected.
Questions About Returns?
Our support team is here to help you with any questions about our refund and returns policy.